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amiga13 amiga13 is online now
 
Joined: Feb 2014
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amiga13
 
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Joined: Feb 2014
Posts: 20,674
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Call center improvement?
Old 08-08-2020, 07:46 AM
  #1

It occurs to me that I’ve been the recipient of great kindness and efficiency when I’ve called for help with electricity, cable, delivery service, and Prime TV. It used to be that these services were rude and short with me. I’m so impressed! Do you notice this?

Yesterday my Prime TV flaked out and it took the poor young woman who got stuck with nontechy me almost an hour to walk me through finding a solution. I hate talking on the phone and I hate dealing with tech, yet we did it and she remained pleasant.

What is your recent experience with calling for help?


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