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Cassyree Cassyree is offline
 
Joined: May 2011
Posts: 2,333
Senior Member

Cassyree
 
Joined: May 2011
Posts: 2,333
Senior Member

Old 08-08-2020, 08:04 AM
  #3

I've had better luck than in the past too. I had to buy a new computer during all of this, and I had great customer service from everyone I had to contact about making it work the way I wanted. My college roommate/talk to her every day friend tells me I must not have dealt with AT&T in the Orlando area. She's been struggling with getting really high speed internet for weeks with no one taking responsibility for the delays.

As for customer service in general, I think when the Covid crisis first started, customer service in stores was consistently wonderful. I think everyone is just tired of everything now, and customer service is not quite so consistent. Of course, they have to deal with tired of it, angry, and sometimes just plain crazy customers.
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