ProTeacher Community - View Single Post - Made My First Report to DSS
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Old 05-12-2013, 01:39 PM
 
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"Ma'am, I'm sorry you feel frustrated. When DSS talks to us it's a confidential process, so legally I'm not allowed to share anything they told me." Just keep repeating that DSS has a confidential process, and do NOT confirm that you are the caller. Do NOT apologize to the parent or defend your actions, and refer to the principal if necessary, even if that means walking out on a raging parent in the middle of the conversation.

It is your job to report if you don't think a child is safe. You did your job. No guilt, no apology. You give them the info you have, they keep the ball rolling.

We have an emotionally difficult job sometimes. I'm sorry you're feeling so stressed. I'm even sorrier for the poor little guy who is in that environment.


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