I have had it get stuck also, and I have noticed that points seem to get broken in the sharpener and then it doesn't work until I shake it and/or use a bent paper clip to take it out. I do have a great electric sharpener, the X-Acto ProX. This is my second year with it and it's going strong. I have found that only electric sharpeners labeled "heavy duty motor" seem to hold up to the use, and even then, it's iffy. I would contact the sharpener company about the problem. If it is happening very frequently, maybe they will send a replacement.
