[Pinemeadow]

My SmartBoard is flickering. You can still see and read it, but it has a definite flicker that is annoying (and worrisome!) I tried blowing the dust out with compressed air and cleaning the filters thinking that the fan might have been off-balance but it didn't help.

Anybody have any idea what could be wrong and how I could fix it?

Thank you so much!

[d_ee]

Your projector’s image flickers or shifts

SMART hardware Unifi 35, Unifi 45, SMART UF55, SMART UF55w, SMART UF65, SMART UF65w, and SMART UX60 projectors
Operating systems Windows 7, Windows Vista and Windows XP operating systems
Issue

The image from your projector flickers or frequently shifts to the left or right.

Cause

Your computer’s screen resolution and refresh rate settings don’t match your projector’s native resolution and recommended refresh rate.

NOTE

All digital display devices have a native resolution which corresponds to their display capabilities. Matching your computer’s display settings to your projector’s native resolution and recommended refresh rate will give you the best possible image quality. Check your interactive whiteboard system’s specification document or user’s guide for its native resolution and recommended refresh rate.

Solution

Check if your computer’s screen resolution and refresh rate match your projector’s native resolution and recommended refresh rate. If they don’t match, adjust your computer’s settings.

Checking your computer’s screen resolution and refresh rate

To check your computer’s screen resolution and refresh rate

Press the Menu button on your projector’s remote control.

Select the information tab.

Check the input device’s screen resolution and refresh rate.

Adjusting your computer’s screen resolution and refresh rate

To adjust your screen resolution and refresh rate in a Windows 7 operating system

Right-click your desktop and select Screen Resolution.

The Change the appearance of your display window appears.

Select the monitor you wish to change, and then click Advanced Settings.

In the Monitor tab, select the appropriate refresh rate from the Screen refresh rate drop-down menu, and then click OK.

In the Change the appearance of your display window, move the Resolution slider to the appropriate screen resolution, and then click OK.

Click Yes to confirm changes to the display settings.

To adjust your screen resolution and refresh rate in a Windows Vista operating system

Right-click your desktop and select Personalize.

The Personalization appearance and sounds window appears.

Click Display Settings.

The Display Settings window appears.

Select the monitor you wish to change, and then click Advanced Settings.

In the Monitor tab, select the appropriate refresh rate from the Screen refresh rate drop-down menu, and then click OK.

In the Display Settings window, move the Resolution slider to the appropriate screen resolution, and then click OK.

Click Yes to confirm changes to the display settings.

To adjust your screen resolution and refresh rate in a Windows XP operating system

Right-click your desktop and select Properties.

The Display Properties window appears.

In the Settings tab, select the monitor you wish to change, and then click Advanced.

In the Monitor tab, select the appropriate refresh rate from the drop-down menu, and then click OK.

In the Settings tab, move the Screen resolution slider to the appropriate screen resolution, and then click OK.

Click Yes to confirm changes to the display settings.

[Pinemeadow]

Thank you for all that great information! It NEVER crossed my mind that flickering could be a settings issue. I was trying not to assume the worst and think that my SmartBoard was dying. It would NEVER get replaced this budget year or next for that matter. I'll get in tomorrow and check those settings. Thank you again!

[Caroltn4]

Another possibility might be the bulb in your projector. I've heard that it might flicker when it is about to go out.

[Pinemeadow]

Thank you. I wondered about the bulb, too. I sure hope not! I heard they are pretty expensive and our district is already down to bare bones. You can't get a dime for ANYTHING.

[Pinemeadow]

Apparently, my SmartBoard needs to have new software PURCHASED before I can update it anymore. Such a bummer. It did a minor update so it is a little better. But, ugh. No money and no staff to install it in a reasonable amount of time even if I bought it myself. Penny-wise and pound-foolish, as they say, is the standard in my district these days. Thank you again for your help!