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Help!! Pens not working!
Old 09-09-2012, 03:17 PM
 
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My smartboard worked great at the end of last year. Before school started this year, I got a new computer running Windows 7, now my pens will not work on anything but notebook. I know the pens are being recognized; they work in notebook and make little dotted lines until picked up from board on websites. Any suggestions?


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Old 09-09-2012, 03:50 PM
 
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I'd go to the SmartTech website and post in their technical support forum. http://exchange.smarttech.com/forum.html
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Old 09-07-2013, 05:31 PM
 
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We now have Windows 7 and we are having lots of problems with the Smartboards. It's ridiculous. I wish I had some advice for you. I hope you get it fixed soon. : )
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Old 10-05-2013, 05:38 PM
 
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My pens did this when I switched from a Vista to a Windows 7. I just updated the software and drivers, and it worked for me again! You might try that if you haven't done it yet.
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