Upgrading your cell phone through Walmart.com - ProTeacher Community


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Upgrading your cell phone through Walmart.com
Old 06-15-2009, 07:36 AM
 
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I am wanting to renew my contract for 2 years with AT&T and get the discounted phone. I can get the phone I want cheaper at Walmart.com than from AT&T. Has anyone ever renewed their contract through walmart.com with AT&T before?

I am confused on what will happen... I went to the section that says "Upgrade Your Phone" and selected the phone I want. When I get to the next step it is asking me to choose a service plan. Do I just choose the plan that I currently have (which is what I want to continue using)? The way it is set up makes me think they are signing me up for a NEW plan. Maybe I'm just being a worry-wart, but I'm afraid that if I do this I will get double charged or something.

I was going to continue with the process but it asks for my credit card number BEFORE I can get to the section that asks information about my AT&T account.

TIA!


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Upgrading phone
Old 06-15-2009, 07:55 AM
 
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I'm not sure as I've never done it before, but have you tried the AT&T website? Perhaps that be easier to navigate yet still get you the price you are looking for?

I'm a Verizon customer myself, but found their website helpful and I didn't feel hesitant to call and ask questions while on the site.
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Instead of Extending My Contract
Old 06-15-2009, 08:36 AM
 
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I usually just buy the phone I want as a go phone or on Ebay and switch out the sim card. That way I'm not obligated for another 2 years by contract.
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Check the fine print
Old 06-15-2009, 09:23 AM
 
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I asked the folks at the ATT store and they gave me a long list of reasons when I asked why everyone didn't just go this route...since Walmart was so much cheaper.

I don't remember them all but it was basically summed up as although the Walmart has a franchise of ATT, as a franchise, it had different rules and terms of use issues. I don't know how valid some of those reasons were but I decided to stay with ATT at the regular store.

Check the fine print carefully. There are some differences. Those differences may or may not matter to you.
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Walmart Vs. AT&T
Old 07-12-2009, 10:27 AM
 
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The accual AT&T store will tell people the "reasons" why you should never start a line or upgrade at walmart, but really its just to drawl more money in for themselves. I worked for the Connection center at a Walmart store; The contract phones where the exact phones that you would get at any AT&T store. AT&T employees tell their customers that the phones at Walmart are refurbished, but this is not true. Walmart is indeed a subcontractor for AT&T. But, if you have noticed, the phones at Walmart are soo much cheaper. I would advise getting an upgrade there: thats if you like the phones that they offer! God Bless!


 
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Old 09-16-2009, 05:07 PM
 
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I actually just called AT&T wireless about my phone upgrade and the lady I spoke to told me that if I wasn't planning on upgrading to an iPhone, I should go to Walmart b/c the phones are significantly cheaper by $50-100. If at&t's own employee told me to go that route, I am guessing its safe. Also if you do any transaction at an at&t store, they will charge more than doing it yourself online b/c their employees are paid by commission.
 

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