I am forever missing the "Use it during the week of ..." with my Kohls Cash but in November I had one for $45.00, and once again I missed the week when I should have used it. Yesterday I mentioned it to a cashier and she said, "Oh, sure we take them, as long as they aren't like a year old." I was so excited to be able to get $45.00 in free stuff!!
What a nice surprise! I think more retailers should be like this. I can not stand getting to the cashier only to find out my coupon can only be used on this specific day, or worse, during these specific hours!
They will also honor coupons if it is before or after the date by a few days. On their sales ticket, they claim they will refund your items as they can look at their computer under your name and see your purchases, if using your Kohls charge card. I haven't tried that yet. They are so awesome!
This must be a regional thing, because I have tried to use Kohl's cash a day after expiration and was turned down. I have also tried to use a coupon one day early (I was in the area and didn't want to make a second trip) The cashier refused.
I haven't had much luck returning things either. I live in Northern Indiana and Kohl's definitely have the rudest grumpiest employees around
I have never tried to use Kohl's cash before/after the dates on it. I did want a new outfit for Back to School night. I only had a few minutes one day during the week. I ran in to Kohl's thinking I would get 20% off using my coupon. It did not start until the next day. I get up to the register and the cashier would not let me use it. I said, I misread my coupon. He basically said too bad so sad.
I have however had excellent luck on returns. I wore a pair of shoes forever around my condo, no problems. The first time I wore them out, they did not stay on my feet. No problems returning them. I love that they can look it up if it is on your Kohl's charge.
Aunt KK--I live in southern Indiana and have had great luck using my Kohls Cash after the expiration date and NEVER had any problems returning anything. Sorry that you don't have good luck at your store. It must be one of those things that vary from store to store.
Thanks for sharing this info. I don't know how many times I have thrown away Kohl's cash because I don't have time to get there and use it. It's worth a try for sure, and I'm sure it varies by store (kind of like the Staples one cent sales).
When I had the flu in October I missed the last 2 days to use my Kohls cash. I went on Kohls' facebook page and they had me e-mail them with the details. Their customer service credited my Kohls charge account for the $40 that my Kohls cash was worth. How nice!