I actually received an order from them yesterday. I have loved everything that I have gotten from them so far from house stuff to children stuff.
The shipping does take a bit of time. I always research what I want to buy before purchasing to make sure it's a good deal.
Their shipping is normally around $5-$6. If you were to place an order now than you have free shipping until midnight. I many times will purchase one thing that I want than purchase any additional items with the free shipping since there's an extra shipping charge per item.
I did have an issue with an item I got about a month ago. It was a fabric storage box, when I opened it the seams were coming apart. I sent them a brief e-mail explaining the problem and they responded telling me to keep the item and instantly refunded my account.